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Troubleshooting Ebook access


E-resources troubleshooting guide & error reporting

All electronic resources subscribed to by Trexler Library should be directly available from any networked computer on campus or any computer or device logged in to the campus wi-fi network. 

See the following pages for steps to troubleshoot common problems.

Off campus login errors

The most common problems patrons report with ebooks at Muhlenberg involve difficulties with off-campus access. 

If you have problems accessing items from off campus or logging in, start troubleshooting at the tab labeled "Verify your IP address" and follow the steps given there.

Need help?

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Tom Christie
Tom Christie
Cataloging and Metadata Librarian; Government Documents Coordinator